Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly: name, email address, phone number, and shipping address when you create an account or place an order. We also collect browsing data such as pages visited and items viewed to improve your experience.
2. How We Use Your Information
- To process and fulfil your orders
- To send order confirmation and shipping updates
- To respond to customer service requests
- To improve our website and product offerings
- To send promotional communications (only with your consent)
3. Data Sharing
We do not sell your personal data. We share your information only with trusted third parties necessary to operate our business: payment processors (Razorpay), shipping partners (Delhivery/Shiprocket), and cloud infrastructure (AWS). All partners are bound by confidentiality agreements.
4. Data Security
We implement industry-standard security measures including encrypted passwords, HTTPS, and secure cloud storage. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at support@creativekids.co.in.
6. Cookies
We use cookies to maintain your session and remember your cart. You can disable cookies in your browser settings, but this may affect website functionality.